Experienced Barista / Cafe-Retail Manager

Position Details:
Job Level: Manager – First/Mid-level
Job Category: Catering, Cooking and Food Service
Job Type: Permanent (Full Time)
Remote Work: On-Site / No Remote
Compensation: Paid – Salary Negotiable
Start of Work Term: ASAP
End of Work Term: Open-ended
Required Attachments: Resume, Cover Letter
Number of Open Positions: 1

Initial Responsibilities:
Spearhead the café’s coffee program
Develop coffee/drink menus
Setup/maintain/evaluate all cafe equipment
Evaluate daily operations
Organize and maintain inventory
Address customers’ complaints or concerns
Provide customer service
Manage events
Ensure health and safety regulations are followed
Train staff
Supervise staff
Monitor staff performance
Plan and organize daily operations
Balance cash and complete balance sheets, cash reports and related forms

Senior Manager Role
Analyze budget to boost and maintain the retail/restaurant’s profits
Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
Modify food preparation methods and menu prices according to the restaurant budget
Monitor revenues to determine labour cost
Recruit staff
Set staff work schedules
Conduct performance reviews
Leading/instructing individuals
Determine type of services to be offered and implement operational procedures
Cost products and services
Enforce provincial/territorial liquor legislation and regulations
Negotiate arrangements with suppliers for food and other supplies
Negotiate with clients for catering or use of facilities
Participate in marketing plans and implementation

Qualifications:
Good time-management skills
Able to work in a fast-paced environment
Great interpersonal and communication skills
Team player with a positive attitude
Able to work independently
MUST be smart serve certified
Can work a combinations of shifts weekday AM/PM and weekends AM/PM and holidays
Barista: 3 years (required)

Supervision:
3-4 people leading to 5-10 people

Certificates, licences, memberships, and courses (any or combination of):
Beverage services manager certification
Food service manager certification
Food and beverage server trade certification
Responsible Beverage Service Certificate
Serving It Right Certificate
Smart Serve
Serving It Safe program certification
Safe Food Handling certificate

Computer and technology knowledge:
Electronic cash register
MS Excel
MS Outlook
MS PowerPoint
MS Word
Point of sale system
Spreadsheet

Work conditions and physical capabilities:
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Ability to multitask

Schedule:
8-10 hour shift
Day shift
Evening shift
Every Weekend
Holidays

Languages: English – Required, French – Preferred
Work Eligibility: Canada – Required