Customer & Vendor Services Coordinator

Our goal is to be a diverse workforce that is representative, at all job levels. The Halifax Port Authority welcomes applications from Indigenous peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada. If you are a member of one of the above groups, you are encouraged to self-identify, on your cover letter, or resumé. If you would like to receive this job posting in French, please reach out to us directly for a translated copy.

Notre objectif est d’avoir une main-d’œuvre diverse et variée qui soit représentative des communautés que nous servons, et ce, peu importe le type d’emploi. L’Administration portuaire d’Halifax accepte les candidatures des autochtones, des personnes handicapées, des anciens combattants et des personnes de tous les groupes raciaux et de toutes les ethnicités, religions, capacités, orientations sexuelles et identités et expressions de genre. Nous acceptons également les candidatures de personnes qui ne sont pas canadiennes, mais qui ont le droit de travailler au Canada. Si vous faites partie d’un des groupes mentionnés ci-dessus, nous vous encourageons à vous autodéclarer dans votre lettre d’accompagnement ou dans votre CV. Si vous souhaitez recevoir cette offre d’emploi en français, veuillez communiquer directement avec nous pour obtenir un exemplaire traduit.

The Halifax Port Authority (HPA) stewards key federal infrastructure and waters at the Port of Halifax as spaces for economic growth, innovation, tourism, and community. The Port’s three main lines of business are cargo, cruise, and real estate.

Our deep harbour and advanced infrastructure mean that Halifax is the only Eastern Canadian port capable of accommodating Ultra Class ships and the largest container vessels to call at any port in Canada.

Sustainability is built into every facet of the port and how we operate. We make connections between the Port and the community as One Port City, including support for opportunities and partnerships with underrepresented communities. Our sustainability commitment balancing economics, community and the environment is shaping our approach and positioning us as an industry leader and trusted partner.

A recent analysis showed the activity the Port of Halifax contributes billions of dollars to the economy of Nova Scotia and supports more than 25,000 jobs.

Join our dynamic team today. We work together with strong partners and stakeholders to connect and grow opportunities. Learn more at www.porthalifax.ca

HPA Guiding Principles

Everyone at Halifax Port Authority is expected to carry out their work in a manner consistent with our guiding principles:

• Be One Port City
• Collaborative & Engaged
• Future Focused
• Sustainable
• Trusted Partner

We believe that when everyone collaborates, we can achieve our vision to be Canada’s Preferred Gateway and our Mission to connect with global markets to create value for our customers, partners, visitors, and community.

At this time, the Halifax Port Authority (“HPA”) requires:

CUSTOMER & VENDOR SERVICES COORDINATOR (PART-TIME) ( TEMPORARY 3 MONTHS)

Reports to the Team Lead, Farmers’ Market. The Customer & Vendor Services Coordinator provides direct support to the Team Lead, Farmers’ Market by performing customer and vendor services on Halifax Seaport Farmers’ Market facilities, following safety regulations, and performing other related duties.

ACCOUNTABILITIES

Maintenance

• Carries out and performs day-to-day customer service and custodial duties to maintain the Halifax Farmers’ Market facility in a clean and safe operating condition.
• Sets up the Market floor for Market Day(s) and Events and moves furniture and equipment as needed.
• Cleans all public areas of the Market, both interior and exterior, including washrooms as necessary.
• Performs related duties as follows: waste management and cleaning duties, recycling, minor repairs, and common area lighting.
• Assists in snow removal operations by shoveling and clearing snow from the sidewalks and entrances.
• Moves furniture/boxes as required and performs light maintenance of Market assets.

Market Operations

• Designates and monitors vendor spaces under established guidelines.
• Ensures continuous cooperation with vendors, customers, management, and others.
• Mediate disputes amongst vendors.
• Ensures appropriate use of market assets, equipment, and spaces by vendors, customer, and others.
• Manages and maintains Automatic Teller Machine:
  • Familiar with ATM functions and general maintenance.
  • Trouble shoot technical operations and engage service personnel when required

Other

• Work three days per week (i.e., 24 hours per week).
• Required to work at the Market on Fridays, Saturdays, and Sundays.
• Informs supervisor of defective equipment or equipment needing repair.
• Adheres to all safety regulations/measures while performing job; and reports all accidents to supervisor.
• Wears protective clothing and equipment as required and ensures health and safety issues are addressed.
• Collects appropriate records for maintenance logs for fire extinguishers, door checks, and others.
• Ensures the market is secure as possible.

NOTE: These are only the basic and primary duties; related and allied duties may be assigned from time to time as may become necessary to the Operation of the Farmers’ Market.

QUALIFICATIONS (EDUCATION AND EXPERIENCE)

• Minimum Grade ten (10) education with two (2) years’ experience is required.
• Must be able to work in situations requiring heavy lifting and be able to undertake the physical activity as outlined.
• General knowledge of environmental regulations as they apply to the position is required.
• Must have self-directing and have strong decision-making skills.
• Must have good organizational, communication, problem-solving skills, and can work with minimal supervision.
• Works well under pressure and maintains composure and objectivity always.
• Ability to maintain cooperation and excellent working relationships with coworkers and other departments, vendors, clients, customers, companies, and others.

WORKING CONDITIONS

• Must be able to work flexible hours including weekends and evenings and outside during inclement weather.
• Must also be able to work in situations that require heavy lifting.

For applicants with concerns about the recruitment process or to request another accommodation, please contact humanresources@porthalifax.ca.

If you are seeking a challenging and rewarding opportunity or additional information, please apply here!

For any questions, please contact:

Human Resources
Halifax Port Authority
humanresources@porthalifax.ca

Applications should be received no later than Thursday, November 21, 2024. We thank all applicants and ensure that all inquiries will be treated confidentially; however, only those considered for an interview will be contacted.

Halifax Port Authority