Hotel Housekeeping Manager

Job Title: Housekeeping Manager
Location: Super 8 by Wyndham Cornwall
Job Type: Full-Time

Job Summary: The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department, ensuring that the hotel’s cleanliness and maintenance standards are met. This role involves managing a team of housekeeping staff, coordinating tasks, and maintaining high levels of guest satisfaction through impeccable service.
Key Responsibilities:
• Team Management: Recruit, train, and supervise housekeeping staff. Conduct performance evaluations and provide ongoing coaching and development.
• Operational Oversight: Schedule and assign daily tasks to housekeeping staff to ensure efficient workflow and coverage of all areas.
• Quality Control: Inspect rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to hotel standards. Address any issues promptly.
• Inventory Management: Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels. Order supplies as needed and manage budgets.
• Guest Relations: Address guest requests and concerns related to housekeeping services. Ensure prompt and courteous service to enhance guest satisfaction.
• Policy Enforcement: Implement and enforce housekeeping policies and procedures, including safety and sanitation standards.
• Collaboration: Work closely with other departments, such as front desk and maintenance, to coordinate services and resolve issues.
• Reporting: Prepare reports on housekeeping operations, including staff performance, inventory usage, and maintenance needs.
Qualifications:
• Previous experience in hotel housekeeping or related field is a plus, with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficient in using housekeeping management software and standard office applications (MS Excel).
• Strong communication and interpersonal skills.
• Dependable, reliable, trustworthy, references required
Working Conditions:
Must be flexible to work various shifts, including weekends and holidays. Rural setting, transportation required, no bus service to hotel.
How to Apply:
Drop resume off in person at 2694 Brookdale Ave, Cornwall or send to sandra@super8cornwall.com