Customer Service Representative

Manpower

 Location: 495 Prospect St Unit D, Fredericton, NB E3B 9M4

Pay Range: CAD $18.22

 

What’s the Job?

Training : 4 weeks M-F 9am to 5:30pm AST.
Hours of Operation: Monday- Friday 7am – 11pm AST and Saturdays and Sundays 10am-10pm AST.

Agents should be prepared to work evenings/weekends as day shifts are not guaranteed. Shift bid based on performance on a monthly basis.

Roles Responsibilities: •
 

  • Investigate Customer’s inquires and issue the type of call or completes the necessary tasks to resolve them within established guidelines.
  • Update accounts, and complete billing transactions to rectify billing errors and process adjustments to the accounts.
  • Suggests additional or alternative products or services to meet Customer needs.
  • Ability to work flexible shifts & days.

    Basic Qualifications.

    • Experience in Customer Service Delivery/Customer Contact Services.
    • Minimum of 1-year customer service experience.
    • Customer Service Delivery professionals includes the management of customer interactions to increase customer satisfaction and improve service quality.

    If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

    ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.



    Job ID: 45348960838

    Manpower

    • Show Full Vacancy
    • Date Posted: October 11, 2024
    • Location: Harvey,NB
    • Job Industry: Customer Service