2425-323 – Administrative Assistant 2 (OA11) – Annapolis Valley

Operational Support

Administrative Assistant 2 (OA11)

Education

Annapolis Valley Campus

Middleton, Nova Scotia

Business Office/Department of Administrative Services

Continuing Full-time Position: Commencing approximately November 25, 2024
Application deadline is 11:59pm, October 22, 2024
Competition No. 2425-323
Salary range: $42,176.04 to $47,189.29 annually

Responsibilities

• Provide a full range of administrative support services with an emphasis on providing superior customer service.
• Respond to walk-in requests, phone calls, and email inquiries related to programming/services at the College.
• Process receipts, invoices and deposits.
• Assist students regarding tuition payments, sponsorships, overdue accounts, refunds, scheduling appointments and enrolling in Continuing Education courses.
• Along with the other administrative assistants, maintain and support the daily administrative functions within the Business Office.

Qualifications
Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years’ (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10) years of administrative experience.

• Occupational experience that includes providing administrative support in a post-secondary environment in addition to taking payments using a debit/credit machine, closing and balancing cash, reception, etc. would be considered assets.

• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite and e-mail. Experience using large Enterprise Resource Planning (ERP) systems such as Peoplesoft, Oracle, SAP, etc. would be considered an asset.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.

• Experience working with Accounts Receivables and student/customer account reconciliation would be considered an asset.

• Experience supporting/providing service to students and prospective students would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to inclusion, diversity, equity, accessibility and anti-racism.

• You possess excellent interpersonal skills and are able to interact at all levels of an organization.

• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• You have specific technical occupational knowledge and skill in data entry and managing financials in a large ERP system (PeopleSoft preferred) or similar systems.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to timely management of account billing and reconciliation.

• You have proven records and information management skills and abilities financial account management.

• You demonstrate a strong commitment to excellence in ensuring correct posting of accounts, cash reconciliation, accurately responding to inquiries, meeting task deadlines, etc.

• You are dedicated to life-long learning including embracing and adapting to new technology and processes to be more efficient in your daily activities.

• You have demonstrated background work in environments where confidentiality and sensitivity to client needs has been a focus.

Are you interested?

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at jaclynn.kelly@nscc.ca. Our Employee Workplace Accommodation Policy can be found here.

Nova Scotia Community College