Customer Service Associate – Collections

Are you looking for a career that values professional growth and allows for progression within Customer Care to maximize your earning potential?

Join our growing team of Bilingual Collection Associates with our client NB Power located in Fredericton, NB. Our client offers employment in a structured, safe and clean work environment that begins on September 18, 2023.

Whats in it for you?

$16-$18 per hour, plus 4% vacation pay
Paid weekly, every Friday
Health and Medical Benefits after three months
Monday to Friday day shift with occasional overtime
Various Perks and Incentives (Cash, Gift Cards, Days off, etc.)
Potential for permanent placement
What is the job?

Supporting NB Power customer care through multi-channel services in account information and other areas supporting customer inquiries
Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints
What do you bring to the job?

Excellent verbal and written communication and strong customer service skills
Reliable and act with tact and diplomacy
Ability to speak, read, write and comprehend French and English
Able to multi-task in busy environment
Competent with various computer programs, including Microsoft Office
Ability to work in a team environment
A criminal record check is required
Stop your job search and apply today! A recruiter will be in touch within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.