Operations and Clients Relation Associate

● Client Success Champion: Build and maintain online client relationships, address inquiries, resolve issues, and ensure a positive experience.

● Platform Optimization: Analyze platform data to identify improvements and enhance the online user experience for both service providers and clients.

● Onboard and Empower Service Providers: Onboard professionals online. Provide guidance to enhance their profiles and maximize client engagement.

● Quality and Performance Management: Monitor service provider performance online to ensure high-quality services meet client needs.

● Strategic Growth: Collaborate with leadership to develop and execute operational strategies that support the company’s growth objectives.