Maintenance Inspector

Maintenance Inspector

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well-being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much-needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25-043-800048T
Employment Type: Temporary
Department/Region: Central Region
Location: Gander
Posting Status: Internal/External
Closing Date: October 1, 2024
Salary Scale: $52,998 – $58,614.40 per annum (CG-27 $25.48 – $28.18 per hour), 40-hour work week

Position Details

Context: The Central Regional Office maintains and supports all NL Housing rental properties in the Grand Falls and Gander areas, as well as delivering a variety of programs designed for low to moderate income households and homeowners. The region provides a wide range of services, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations; and monitoring, facilitating and administering property maintenance. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.

Duties:

This position is responsible for providing both technical and administrative support for rental housing maintenance and repair activities, as well as various NL Housing programs, including the Provincial Home Repair Program (PHRP), the Home Modification Program (HMP), and the Rent Supplement Program. The incumbent assists the Maintenance Supervisor with the planning and design of necessary maintenance and modernization work, which includes inspecting vacancies and preparing scopes of work for each. The role involves reviewing tenant maintenance repair requests as needed, conducting inspections to determine the priority of work, communicating decisions to tenants, and preparing scopes of work and cost estimates for the Supervisor’s approval. The Maintenance Inspector also works closely with Housing Officers on tenant damage issues, refers complex or distressing tenant complaints to the Field Supervisor, and communicates with tenants about repair requests. In addition, this position inspects homes for eligible repair work under provincial housing assistance programs (PHRP, HMP), prepares detailed scopes of work and cost estimates, ensures homeowners adhere to program guidelines for approved repairs, and completes progress and final inspection reports. It also includes preparing payments for completed repairs.

Criteria

Screening Criteria:

• Completion of a trades program (i.e. carpentry, plumbing) at an approved post-secondary institution
• Related work experience

Assessment Criteria:

• Knowledge of residential maintenance and repair (including the National building code)
• Knowledge of material, time and cost estimating and purchasing
• Knowledge of computer software such a work order and inventory management systems
• Knowledge of electronic document movement
• Knowledge of inventory and stock keeping (asset)
• Interpersonal skills
• Analytical skills
• Ability to effectively exchange information
• Ability to manage time and tasks while working independently

Conditions of Employment

Conditions of Offer:

• Acceptable Certificate of Conduct
• Valid class 5 driver’s license

Conditions of Acceptance:

• Acknowledges the requirement for day travel (constant)
• Use of private vehicle with business insurance Applicant Information

• This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting recruitmentaccommodations@nlhc.nl.ca or by calling (709) 724-3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on the closing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.
• Only successful applicants will be contacted for an interview.

Please note that applications will not be accepted in-person, by fax, email or mail at this time.

Newfoundland & Labrador Housing Corporation