Service Dispatch

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike.

Humber Ford has an immediate opening for a Service Dispatcher!

As a Service Dispatch with Humber Ford, you’ll be coordinating repair orders originating from Service Advisors at the shop. You’ll be tasked with ensuring workflows through the shop in an orderly and productive manner and verifying that all work has been completed as per the promised times.

Responsibilities include but are not limited to:

• Prioritize work according to service required, Technician and/or parts availability
• Flag selected Repair Orders for the Service Manager to inspect for quality workmanship and tracking comebacks
• Returns Repair Order and Keys to Service Advisor for the closing of Repair Order
• Coordinating special order parts requirements with Parts Department
• Participate in Service Training Courses as required
• Answering and forwarding telephone calls
• Scheduling and confirming appointments
• Other duties as assigned by the Service Manager

Requirements:

• Ability to wear many different hats and a strong aptitude for working with people across multiple departments.
• Strong interpersonal skills: a good listener who can cultivate relationships
• Excellent communication skills
• Ability to work in a team-driven environment
• Good organization and learning skills

Why Steele Auto?

• Competitive compensation package, with annual wage review
• Flexible Health and Dental Plans, 6 different cost shared options to meet everyone’s needs
• Enhanced Benefits including Telehealth, Mental Health Support and EFAP
• Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
• Opportunities for career growth and advancement
• Employee discounts on vehicle purchasing, parts, and service at any of our locations
• A safe, inclusive, and dynamic work environment

We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and to promote from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Our commitment to inclusion drives us forward every day. If selected for an interview, please advise us of any accommodation you may require throughout the recruitment process. To learn more about our company, culture, and opportunities, please visit www.steeleauto.com

Steele Auto Group