Dispatcher

Encore Drywall Building Materials

As a leading provider of high-quality drywall materials and supplies, we pride ourselves on exceptional customer service, strong relationships, and a commitment to safety.

We are seeking a dispatcher in our shipping office to join our team.

The successful candidate will play a crucial role within our organization. This role requires the individual to be thorough, have excellent customer service skills, and the ability to build and maintain positive relationships with both our employees and our customers.

Key Responsibilities:

  • Schedule and dispatch drivers for deliveries and pickups in a timely manner
  • Communicate with drivers to provide updates, instructions, and resolve any issues
  • Monitor delivery schedules to ensure timely arrivals and departures.
  • Coordinate with customers to confirm delivery details and address any concerns
  • Maintain accurate records of deliveries, pickups, and driver logs
  • Ensure compliance with all safety regulations and company policies
  • Work closely with the warehouse team to manage inventory and prepare orders for delivery
  • Assist with route planning to optimize efficiency and reduce costs
  • Follow all internal processes consistently and accurately
  • Promote and support all company policies and initiatives to ensure the safety of our employees and our customers
  • Other duties as assigned

Qualifications:

  • Proven experience as a dispatcher or in a similar logistics role
  • Strong understanding of transportation regulations and safety standards
  • Excellent communication and organizational skills
  • Able to work in a high-pressure environment
  • Ability to multi-task and prioritize work
  • Computer literacy
  • Proficient in using dispatch software and other computer applications
  • Strong problem-solving skills and attention to detail
  • Customer-focused with a commitment to providing excellent service
  • Certification in logistics is a plus
  • Proven experience as a dispatcher or in a similar logistics role is a plus

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment
  • The chance to be a part of a company that values our employees, our customers and safety above all

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role to info@encoredms.com

Encore Drywall Material Supplies is an equal opportunity employer.

We are committed to creating an inclusive environment for all employees.

Join us at Encore Drywall Material Supplies, where customer satisfaction, exceptional service, and safety are our top priorities!

Encore Drywall Building Materials
Encore Drywall Material Supplies has decades of experience in the gypsum, insulation, and steel distribution business throughout Canada.

Encore is specifically looking for people in the GTA, as well as the Trenton and surrounding area.

Encore has acquired a strategic partnership with CSR Building Supplies and will operate the building supply division of the company, while the ownership group of CSR, focuses on growing their innovative tool operation.

With this acquisition, as well as a brand-new greenfield branch in Trenton Ontario, Encore is poised for growth.

We are excited to offer many opportunities for employment within the organization.

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