Customer Service Representative

Saskatoon Equipment Sales & Rentals Inc.

Saskatoon Equipment Sales & Rentals are HIRING a full time CSR!

Saskatoon Equipment Sales & Rentals Inc. offers Construction Rental Equipment at competitive prices with a key focus on providing a local business feel with exceptional service. Our rental fleet consists of the equipment needed to service the ever-expanding construction marketplace.
Reporting to the Branch Manager, the Customer Service Representative will be responsible for enhancing the customer experience, establishing new rental and sales accounts and providing high-level customer service to both call-in and walk-in customers.

Responsibilities include:
o Answer phone calls in a professional manner
o Process rental quotations, reservations, contracts in compliance with company policies.
o Process payments for customers
o Coordinate and track daily equipment pick-ups and returns with the branch dispatcher.
o Work in a fast-paced sales environment, providing helpful, quality service and sales.
o Take pride in all aspects of your work and perform it with energy and enthusiasm.
o Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers.

Requirements:
o Demonstrate sales, professionalism and interpersonal skills.
o Proven ability to work effectively within a team environment.
o Excellent written and verbal communication skills.
o Display a high level of accountability and initiative.
o Microsoft Office skills with experience using MS Excel & Word.
o Able to lift a minimum of 25lbs assisted or unassisted.
o Excellent organizational skills

Full Time Hours: 8-4:30pm M-F
Hourly Wage: $18-$20 hr.
Please email resumes to Admin@saskatoonequipment.ca

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