Front Desk Information Clerk – Athletics and Recreation (Bargai

Date Posted: August 16, 2024

Posting Deadline: August 30, 2024

Department: Athletics and Recreation

Type of Employment: 1 Permanent, Full-time. 1 6-month Contract, Full-time.

Group Affiliation: Bargaining Unit 79, Group 5 ($40,713 – $46,728 annually)

At Saint Mary’s University, you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University’s success. We are currently looking to fill the position of Front Desk Information Clerk to join our Athletics and Recreation team.

What we offer

As a team member at Saint Mary’s, we are proud to offer many benefits. Some of these include:

• Competitive compensation
• Comprehensive benefits package
• Defined Contribution Pension plan
• Vacation
• Summer hour schedule

Job Information and Responsibilities

Under the direction of the Custodial Manager, the Front Desk Information Clerk will:

• Provide customer service to internal and external clients.
• Provide information to current and potential customers on the services the facilities offer.
• Provide access services and support to the Athletics & Recreation facilities and ensures adherence to departmental policies and procedures.
• Oversee day to day activities of the Front Desk and facilities, and ensures work assigned to part-time staff is completed.
• Works collaboratively with the Athletics & Recreation team to ensure the timely, accurate and effective delivery of service.

The Collective Agreement can be viewed here.

Experience and Education Requirements

To be the successful Front Desk Information Clerk you will have:

• High School completion.
• Community College in a related field of study is an asset.
• Proven customer service experience, with minimum one-year related work experience.
• Ability to function independently and as part of a team.
• Excellent customer service skills.
• Strong communication skills.
• Cross cultural working experience.
• Proficiency with computer applications and software (Microsoft Office Suite, etc.).
• Experience with POS an asset.

Application Details

Apply for this opportunity online using our online application system through Career Beacon. Click on “Apply Now” and complete all required information fields. Qualified candidates should submit the following with their application:

• Resume
• Cover Letter
• Three Professional References

Late applications may not receive consideration. We appreciate all applications and note that only candidates selected for an interview will be contacted. No telephone calls please.

At Saint Mary’s University, equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community. Applicants are encouraged to self-identify. If you require accommodations during the recruitment process, please contact Talent Acquisition at hr@smu.ca.

Saint Mary’s University