Clerk A

Clerk A

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well?being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much?needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25-032-700023T
Employment Type: Temporary
Department/Region: Eastern Region, Avalon Regional Office
Location: St. John’s Head Office
Posting Status: Internal/ External
Closing Date: August 12th, 2024
Salary Scale: $44,662 to $49,431 (CG-26 $24.54 to $27.16 per hour) 35-hour work week

Position Details

Context:

The Eastern Region maintains and supports approximately 3,500 NL Housing rental properties on the Avalon and Burin Peninsulas through offices in St. John’s (Avalon) and Marystown. The region provides a wide range of services, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations including eviction prevention, and monitoring, facilitating and administering property maintenance. A variety of programs designed to support low to moderate income households and homeowners are also delivered. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.

Duties:

The incumbent is responsible for monitoring the general applications e-mail address, responding to e-mail and telephone enquiries, screening applications for eligibility, entering rental and transfer applications into the client management system, and preparing associated correspondence. The incumbent will be required to monitor and use the online applications systems. The incumbent will provide coverage for the reception desk and respond to in-person enquiries. The successful applicant may be required to provide coverage for other clerical duties within the region, including, but not limited to, accounts payable, typing documents, creating and maintaining spreadsheets, maintaining computerized records (including employee attendance), organizing/maintaining files, creating work orders and booking appointments, and assisting with the contract tender processes.

Criteria

Screening Criteria:

• Completion of a two-year business/office administration program (Equivalencies may be considered)
• Experience in clerical work

Assessment Criteria:

• Knowledge of business application software (Microsoft Word, Excel, Outlook) and office procedures
• Knowledge of document management systems (i.e. Content Manager)
• Knowledge of accounts payable/receivable (asset)
• Knowledge of work orders (asset)
• Organizational skills
• Ability to pay attention to detail
• Ability effectively exchange information
• Client service orientation

Conditions of Employment

Conditions of Offer:

• Acceptable Certificate of Conduct

Conditions of Acceptance

Applicant Information

• This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting recruitmentaccommodations@nlhc.nl.ca or by calling (709) 724-3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on thevclosing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.
• Only successful applicants will be contacted for an interview.

How to apply:

Applications should be submitted on the Online Job Portal: https://www.nlhc.nl.ca/career- centre/

Please note that applications will not be accepted in-person, by fax, email or mail at this time.

Newfoundland & Labrador Housing Corporation