Helpdesk Support Advisor

Manpower

Job Title: Helpdesk Support Advisor

Location: ON, St Catharines

Pay Range: $19.23/hr

Interview process: Build a Store Activity to be completed prior to the in-person interview. In-person skills interview and typing test and possible Berlitz assessment.

What’s the Job?

Basic Qualifications

  • 1 year of experience as a help desk technician and/or customer support role.
  • Tech-savviness with a strong understanding of office automation products, databases, and remote control.
  • High School Diploma or equivalent.
  • Flexibility to adapt to different hours of operation.
  • Strong written communication and keyboarding skills.

    Preferred Qualifications.

  • Technical experience, with a focus on digital technologies.
  • Ability to quickly learn and apply new technologies.
  • Strong multitasking skills and the ability to use multiple tools to provide efficient resolutions.
  • Prior Web chat experience.
  • Basic knowledge of Domains, SQL, Splunk, Google Chrome Developer tools and JSON files.
     

    If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

    ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.



    Job ID: 43395664122

    Manpower

    • Show Full Vacancy
    • Date Posted: June 29, 2024
    • Location: St. Catharines,ON
    • Job Industry: Customer Service