Concierge

Job Number: J0524-1430

Job Title: Concierge

Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.)

Job Type: Permanent Part Time

Date Posted: May 27, 2024

Closing Date: June 28, 2024

Work Location: Parkland At the Gardens

Number of Positions: 1

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Job Description

We at Shannex, are excited about the upcoming opening of The Stratford, an addition to the Parkland West Bedford campus. The Stratford will be home to 90 residents in three lines of service: Assisted Living, Memory Care, and Licensed Long-term Care (London Hall). The Stratford will complete the Parkland West Bedford campus continuum of care for our residents.

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Concierge to join our team at Parkland at the Gardens based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Active screening of employees and visitors (Covid-19);
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provide

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School /GED completion.
• Excellent computer skills and experienced well in Microsoft Office Suite.
• Previous hospitality/customer service experience an asset especially with seniors.
• A friendly outgoing spirit is a definite asset.
• Must be familiar with the Dartmouth area.
• Experience with cash flow.
• Knowledge of Medical Terminology considered an asset.
• Required to be available for day, evening and weekend shifts. Great position for a retired individual!
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.

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Shannex