Pharmacy Operations Lead


Are you a pharmacy technician or assistant with leadership experience looking to move into an operations-focused role at an established pharmacy? Have you successfully led teams to achieve great results and provide excellent patient service? Are you looking to explore the field of non-retail pharmacy and take a hands-on approach to oversight of processes and deliverables while supporting team success?

The Randstad Healthcare team is currently supporting one of our non-retail pharmacy clients with a facility located in Richmond Hill in their search for an Operations Supervisor to take a leadership role in their facility. In this setting you will lead and work alongside a team of registered pharmacists, pharmacy technicians (RPhT) and pharmacy assistants to provide medication service to patients in a high volume setting. This supervisor will be responsible for ensuring that team members are working effectively towards effective patient services and delivery of prescriptions while problem-solving and maintaining oversight of deliverables to ensure that deadlines are met. This is an environment where career growth potential is strong, and an organization that places an emphasis on internal growth. The pharmacy company is growing and looking for an energetic, enthusiastic, and experienced leader to join the team. Apply today!

This permanent career opportunity is full-time (40-hour schedule potential for overtime at the employee’s discretion). This leader will oversee the afternoon shift taking place from 2-10 PM each day from Monday to Friday. Weekends on occasion only if the business required and if any weekend hours were worked, time-off in lieu would be provided during the week. This is a 40-hour work-week (8 hour shifts, 5 days per week) .

The successful candidate will be provided with competitive pay (our client is open to discussion based on experience including leadership experience and possession of an active technician license), vacation entitlement and retirement program as per company policy, a comprehensive benefits package and more!

This organization places a strong emphasis on internal growth, and in supporting this client we have seen many success stories of previously placed candidates moving on to other roles within the company and establishing a wonderful new career path.

The pharmacy is easily accessible via public transit from Toronto, North York, Scarborough or York Region and has ample on-site parking for vehicles

As a Supervisor in this non-retail pharmacy setting, you will oversee and assist pharmacy team members in processing prescriptions in a timely and accurate manner, in addition to other technical tasks. In addition to the day-to-day responsibilities associated with leading the team of pharmacy technicians and assistants under your supervision, you will also have some responsibilities related to administrative and training oversight of the team members and accountability towards the achievement of timely delivery and efficient team operations. You will be trained on company-specific processes and will be responsible for ensuring that the utmost care is taken in the storage, dispensing, and delivery of prescriptions to patients. You will leverage your passion for patient care to produce prescriptions, ensuring their accuracy and compliance with standards and regulatory requirements, within your scope.

– The ideal candidate possesses at least 1 year of continuous leadership experience (i.e. Team lead, supervisor) in a high volume pharmacy setting (any high volume setting is fine including long term care, central fill, etc.), including oversight of a team of at least 5 direct reports (pharmacy support staff)
– A valid and active RPhT license in good standing with the OCP is preferred; however, candidates with a strong background of experience not in possession of a license will be fully considered
– Strong written and verbal communication and computer skills are required
– Positive outlook with a strong work ethic required
– Deadline-oriented and strong prioritization skills a must
– Ability to work 8-hour shifts during weekdays (day shift only) with full availability Mondays through Fridays and open to help out on the occasional weekend if the business requires (with time off in lieu)

Qualified, available and interested candidates are encouraged click “apply” on this page and submit an application via Randstad Canada’s confidential career portal. We thank all applicants, but only those selected for interviews will be contacted immediately.

Randstad Canada and the organizations we recruit for value diversity and are equal opportunity employers. We are committed to providing accommodations for applicants, upon request, at any stage of the recruitment process in accordance with relevant provincial accessibility legislation and Human Rights Code(s). All applicants must make their requirements known when contacted.

We appreciate your application and thank you for your interest!


Meet Randstad Healthcare:

Randstad Canada’s Healthcare Division recruits for administrative, patient support, clinical, supervisory and managerial talent on behalf of healthcare facilities and settings. Administrative and patient support roles may be temporary or permanent in nature, whereas the majority of clinical, sales, supervisory and management roles our division recruits for are full-time and permanent in nature. Clinical and management roles are supported by our Central (Ontario) Clinical & Management team. Administrative and patient support roles in the GTA are supported by our Non-Clinical Healthcare recruitment experts based out of Mississauga.

The types of healthcare settings we support include, but are not limited to, hospitals, clinics of various types (including allied health clinics and medical/surgical clinics), digital health companies, specialty and retail pharmacies, health and medical devices companies, NFPs and health charities, senior living facilities and related. We support progressive employers in a variety of professional healthcare practice settings who are looking for fantastic healthcare-educated and experienced or healthcare-passionate candidates who are looking to build a career path in healthcare – like you!

All communication is strictly confidential – we treat your personal information, and your confidential job search overall, with a great deal of respect.

There is absolutely no cost whatsoever for job seekers to use our services. We are hired by companies to help facilitate the recruitment and selection process and support candidates as they look to find rewarding work that can carry them forward – human forward. Watch this video to learn what we mean by “human forward:”

Our involvement in the direct-hire recruitment process does not affect candidate compensation in any way.

Why apply for this opportunity via Randstad Canada – what is the process?

When you apply for a career opportunity via Randstad Healthcare and you are selected to move ahead in the selection process, we will discuss the role with you prior to presenting your information to our client, to determine whether or not the role suits your needs on various levels. If there is a good fit between our client’s requirements and your background, and your career path/company culture ‘likes,’ then we will professionally represent your profile directly to the hiring manager. We help manage the recruitment process. We will get you timely feedback concerning your application so you know where you stand. If hired, you are our client’s employee from day one. Our involvement does not affect compensation in any way.

Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare’s professional recruitment services! We look forward to reviewing your application.

We ask that you kindly submit any resumes/applications through the career portal exclusively, however, questions about our Healthcare Service offerings are welcome to be directed to Jennifer Andrew, Director, Health Services at or Quinn Murphy, Assistant Branch Manager at

Thank you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2 community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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