Parts Advisor
Lounsbury Heavy-Duty Truck Limited
The Opportunity
Lounsbury Heavy-Duty Truck Centre in Fredericton is looking for a Parts Advisor.
This is a full-time position. The hours of work are Monday to Friday, from 8am to 5pm.
We will offer a $750 signing bonus.
Why Work with Us?
Lounsbury Heavy-Duty Truck Centre is committed to investing in our employees through training programs and a great work environment, plus:
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Competitive Wages
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Group Benefits Plan including health, dental, vision, and life insurance, that begins on your first day
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Pension Plan
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Great work culture
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Employee discounts on cars and furniture
Responsibilities
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Provide customer service at the Parts and Service to walk-in customers and customers calling into the dealership.
- Assemble containers and crates in the Parts area: keep it clean and organized.
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Answer phone calls and emails from customers, looking to book an appointment or get a status update.
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Write up a repair order and document customers’ concerns to ensure accurate information is provided to the mechanic.
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Perform regular physical inventory to ensure all stock levels are accurate on the system. Track the ordering status of the ordered parts.
- Check and advise the customers if repairs are approved under warranty.
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Oversee workflow in the Parts and Service Department.
Qualifications
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High School diploma or equivalent.
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Must have a valid driver’s license and a clean driver’s abstract.
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Previous experience in managing staff is an asset.
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Must be computer literate – be able to use Microsoft Outlook, and Excel, and be able to learn a new computer program.
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Must be willing to learn how to drive a forklift.
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Experience in the truck industry, rental, or automotive industry is an asset.
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Has great attention to detail.
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Strong interpersonal skills, customer service skills, and troubleshooting skills.
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A good team player, has a sense of urgency, and can multi-task.
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Good work ethic and detail-oriented.
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Ability to perform repetitive lifting.
Lounsbury Heavy-Duty Truck Limited