Dental Administrative Assistant

We are seeking a Dental Administrative Assistant with excellent communication and customer service skills, dental experience (required), and proficiency in using Tracker software. The ideal candidate will be adaptable, reliable, a team player, and committed to ensuring excellent patient experience, and a positive work environment.

– Schedule/Hours: Monday-Thursday 7AM-4PM, one Friday a month 9AM-2:30PM
– Free parking
– Uniform allowance
– Dental benefits
– Work-life balance

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 1 year of dental administration experience
• Clinical background and experience with dental software programs.