VISITOR SERVICES ASSISTANT (BAND LEVEL 3)

(Senior Clerk)

MUN Botanical Garden and Johnson Geo Centre

(Seasonal/Part-time Contractual Position to December 24, 2024)

DUTIES

• Greeting and orientating all visitors upon arrival
• Answering inquiries in-person, by telephone, and/or email
• Handling customer feedback
• Processing admissions, memberships, registrations, and Gift Shop sales through cash, debit, and credit card transactions
• Completing daily cash out
• Assisting with promotion, registration, and implementation of public programs
• Maintaining office inventory necessary for supporting the Visitor Services functions
• Staffing receptions and special events
• Assisting with inventory control for the Gift Shop
• Supervising Visitor Services student staff, volunteers
• Performing other related duties as assigned

Weekend and some evening work is required.

QUALIFICATIONS

• Experience (1-3 years) in general clerical or office work with a customer service focus including supervisory experience
• Graduation from high school, supplemented by office/business administration or related courses or any equivalent combination of experience and training
• Experience in a retail environment would be an asset

Applicants must be able to work independently with minimal supervision; maintain a clean and tidy work area; demonstrate excellent customer service, communication, time management, organizational, and interpersonal skills; and be comfortable using a computer and the Microsoft Office suite.

SALARY $46,134 – $54,114 per annum (CUPE Local 1615)

CLOSING DATE August 6, 2024 by 5:00 p.m. NST

COMPETITION NO. MUN02844

Please note that we will ONLY accept applications for this position through our website https://www.mun.ca/hr/careers/

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at myhr@mun.ca.

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Memorial University of Newfoundland