2425-226 – Learning Management Systems Analyst (CS12) – Central

Operational Support

Learning Management Systems Analyst (CS12)

• Education,
• Central Office/IT Campus
• Halifax, Nova Scotia

Department of Digital Innovation and Technology
Continuing Full Time Position: Commencing approximately August 19, 2024
Application deadline is 11:59PM, August 6, 2024

Competition No. 2425-226

Salary range: $ 61,567.17 to $ 74,701.53 annually

Responsibilities

What you’ll be doing…

• You will have full responsibility to coordinate, triage, and prioritize service desk tickets and operational requests pertaining to NSCC’s Learning Management System (LMS). The LMS Analyst provides functional analysis expertise and skills in the planning, development, testing, and execution of LMS projects.
• You will divide your time between operations and projects. This division will be assigned based on your workload, project specific needs, growth and development needs. The Manager, Enterprise Applications, will do these assignments.

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary diploma in Information Technology Management.
• You have a minimum of three years (full time equivalent) of recent and related occupational experience in information technology.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, e-mail and Microsoft 365.
• Experience working with Learning Management System (LMS) such as Brightspace would be an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience in training/facilitation preparation, delivery and evaluation would be considered an asset
• Experience supporting/providing service to students and prospective students would be considered an asset

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in Educational Technologies.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You possess excellent coordination skills specifically related to training, development and emerging technologies.
• You have proven records and information management skills and abilities specifically related to Learning Management Systems.
• You have strong project management skills.
• You demonstrate a strong commitment to excellence.
• You are dedicated to life-long learning.
• You show a strong commitment to community involvement.

Are you interested?

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly HR Generalist at Jaclynn.kelly@nscc.ca. Our Employee Workplace Accommodation Policy can be found here.

Nova Scotia Community College