Hotel Cashier

-Acknowledge all guests and customers, however busy and whatever time of day
-Answering phone, making, cancelling or changing reservations
-Check-in and check-out hotel guests in a confident, professional, and friendly manner
-Calculate guest charges and receive payments
-Ensure guest is satisfied with accommodations as well as offer any assistance
-Anticipate guests’ needs and respond promptly
-Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals
-Provide general information about points of interest in the area and about services available in the community
-Complete all items as listed on shift checklists
-Balancing total payments received at end of work shift and reconcile with total sales
-Various other clerical duties
-Resolve guest complaints
-Ensure proper credit card procedures are followed
-Advise guests of any messages, mail, faxes, etc. received for them
-Establishing or identifying the price of goods and services we offer
-Operate Reservation, POS and lottery system
-Stocking coolers and shelves with grocery products
-Inventory
-Ordering
-Ensuring shelfs are faced and in order at all time
-Ensuring the best deals on products carried
-Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
-Keeping public and working areas clean
-Minimal food preparation
-Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
-Sweep and mop floors
-Check identification of customers to verify age requirements for purchase of alcohol or tobacco
-Offsales and bar service
-Aide in other departments when necessary
-Pick up debris and empty trash containers, wash windows, walls and ceilings as required
-Handle and report lost and found items
-Attend to guests’ requests for extra supplies or other items
-$18-$20/hour
-35-40 hours per week
-Full time

Requirements/Qualifications: Education/Skills:
• High school diploma (or equivalent in experience)
• Have a valid B.A.R.S. or some other type of Smart Bar Service Course
• Willing to train for each aspect of the job
• Good communication skills (oral and written)
• Food Safety Course an asset
• Must be 19 years’ old
• Ability to work individually and as part of a team
• Able to lift up to 50 pounds
• Work with minimal supervision
• Must be able to handle cash